Reference

sboagen Terms & Conditions for Your Account

sboagen Terms & Conditions explain how your account, wallet requests and lobby access work before you open an account.

Account accessWallet checksPolicy changesIndonesia scope

Open the Terms Before Account Access

sboagen Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions describe who may open an account, how phone verification works, and when we can pause access to check account details. They also explain how requests through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are matched to your account record.

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We may ask you to correct incomplete details before a wallet request is processed. Access or eligibility depends on local law, and the terms apply only where local law permits. We can update wording when an operational or legal requirement changes; the current version appears on
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this page. By opening an account, you confirm that you have read the applicable terms and will use your own account details. For a clause question, use the account contact route and include your registered phone number so we can locate the relevant record.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP PATH

Switch From a Clause to Support

A clear contact path helps when a Terms & Conditions clause affects your account request or wallet status. We ask you to quote the section, describe the account step that stopped, and send only the details needed to check it. Our team can explain the wording without changing the policy for one account.

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Clause questions

Tell us which Terms & Conditions section you are reading and what you need clarified. We will connect the explanation to your account step instead of asking you to repeat unrelated details.

Wallet status

If a DANA, OVO, GoPay or QRIS request is paused, include the displayed status and payment reference. We can compare that record with the account terms and explain the next check.

Account correction

For a wrong phone number or incomplete account detail, contact us before opening another account. We use the registered account path to confirm what can be corrected under the applicable terms.

DATA AND ACCESS

Browse How We Apply These Terms

The policy covers more than account opening: it also explains how we handle records, browser storage and security checks.

Account records

We use the details attached to your account, including your verified phone number, to match access requests and wallet activity. Keeping those details current helps us apply the Terms & Conditions to the correct account.

Cookies

Cookies and similar browser storage can retain session settings so the account path works across pages. Your browser controls whether these tools remain available, and the policy explains their role in access.

Security checks

A phone verification step may be required before account access or a wallet request continues. We use that check to reduce account confusion and to identify requests linked to your registered details.

Record retention

We retain account and transaction records for the period needed to operate the account, resolve disputes and meet applicable requirements. The Terms & Conditions explain how retention relates to a closed account.

Policy contact

Use the contact route shown inside your account when you need help with a clause, access decision or record. Include the section name and registered phone number so our team can respond precisely.

Change requests

You can ask us to correct an inaccurate account detail through the account contact path. We may request verification before changing it, because the Terms & Conditions require records to remain tied to you.

Browse Answers About Your Terms

These questions cover the clauses Indonesian account holders usually check before opening an account. Each answer points back to the Terms & Conditions and the account step involved, so you can decide what to do before submitting details or a wallet request.

They cover account opening, phone verification, access rules, wallet requests, data handling, cookies, record retention, policy changes and the contact path for correcting account details.

Access or eligibility depends on local law. You may open an account only where local law permits, and you must provide your own accurate details during the stated account steps.

Phone verification connects access and wallet requests to the correct account. If the number is incomplete or cannot be checked, we may pause the request until the account detail is confirmed.

Yes. The Terms & Conditions explain how DANA, QRIS, OVO, GoPay, bank transfer and virtual account requests are matched to your account and checked before status changes.

Use the contact route shown in your account, name the detail that is wrong and provide your registered phone number. We may verify the request before making a correction.

We may revise the terms when operating requirements or applicable rules change. The current wording is shown on this page, so check it before continuing with account access or a wallet request.

You can contact us with the section name and your question before continuing. If you do not accept an applicable clause, do not proceed with the related account or wallet step.

sboagen Terms & Conditions for Your Account

Switch From a Clause to Support

Clause questions

Wallet status

Account correction

Browse How We Apply These Terms

Account records

Cookies

Security checks

Record retention

Policy contact

Change requests

Browse Answers About Your Terms

01 What do sboagen Terms & Conditions cover?

02 Can I open an account from Indonesia?

03 Why does phone verification appear in the Terms & Conditions?

04 Do the terms apply to DANA and QRIS requests?

05 How can I request a change to my account data?

06 Can sboagen change its Terms & Conditions?

07 What happens if I disagree with a policy clause?

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